Since 1974 the name BAUMER has been synonymous with integrity and reliability in the production of packaging machines working with both shrink-wrap film and wrap around cartons. BAUMER’s mission and corporate success are based on the desire to fulfil the customer and final user’s goals through the machine’s customisation; and on a design and after sales service that is worthy of a working partner rather than of a machine supplier only. The first factor contributing to Baumer’s success has been the synthesis of the mechanical and electronic systems in the design and production processes. Then, through technological innovation and continuous research dedicated solutions have been added to fulfil to the customer’s and user’s actual needs. Essentially, Baumer machines are characterised by reliability, flexibility, user-friendliness, efficient use of human resources, raw materials savings, rapid format changes and immediate technical assistance.Timeliness, accuracy and the efficiency of the after-sales service are other strong points of BAUMER that are guaranteed by the company through a world-wide service network. Cooperation that starts from the initial project phase and that continues during the machine’s total life cycle, is the promise on which BAUMER has built both it’s own and it’s customer’s success.
Baumer machines’ great success in Central America led the head office to open a branch in Mexico in 2005 to support customers in that area. Baumer México is operated by technicians directed by the head office and who are in constant contact with Baumer. Thanks to their in depth knowledge of the packaging machines and their great expertise and skills customers in Mexico can count on careful and qualified assistance, both for technical interventions and for spare parts. Central-American customers have expressed their satisfaction regarding the services offered by Baumer’s American branch, which was opened to effectively and quickly support them with considerable cost reduction.