The owner-managed merkarion GmbH from Dortmund has more than 25 years of experience in the beverage industry with the topic of customer relationship management. As a longtime partner of the beverage industry, we also know the basic requirements in this segment as the industry-specific characteristics. This know-how forms the foundation for ProfitSystem - a CRM solution that combines the advantages of standard software with extensive customization options. And soft for medium-sized companies in the beverage and consumer goods industry offers attractive features.
At merkarion, we combine experience and market knowledge from the beverage industry. Our qualified team of dedicated computer scientists and merchants can rely on his expert knowledge from many projects already implemented. From development to real operation, project support always takes place from a single source. In addition, specially qualified employees offer training courses and workshops on dealing with ProfitSystem. In support, we rely on genuine, competent and accessible contact person from our company instead of anonymous call center.
As part of the SMF group, in addition to the Dortmund SMF GmbH & Co. KG, the Nicolai GmbH from Reilingen at Heidelberg and Pascada GmbH Wiesbaden, we are constantly expanding our know-how by leveraging synergies within the group. Strategic partnerships connect us with a large number of other companies in the industry. The constant exchange also guarantees optimal integration into existing software environments.
Since 2012, our headquarters are located at the future location PHOENIX West in Dortmund. PHOENIX West, once a blast furnace and steelworks site, is now Dortmund's flagship address for innovative technologies and services. Excellently connected to the city, the motorways and the Dortmund Airport, we work on the CRM system of tomorrow, surrounded by industrial monuments and green nature.